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MILITARY USERS RECEIVE A 10% BONUS WHEN RECHARGING ONLINE
FREE MILITARY $5.00 OFFER
Frequently Asked Questions
  1. How do I Register my FREE True Minutes Calling Card?
    1. One the home page select SIGN UP click here button.
    2. Scratch the PIN number of the back of your free $5.00 offer.
    3. Enter you PIN number and your registration information.
    4. Select the Register button
  2. How do I place a call using my FREE True Minutes Calling Card?
    1. Select PLACE CALL from the main menu once logged in.
    2. Enter the number you can be reached at "YOUR NUMBER".
      1. Make sure to enter the Country Code + City Code + Phone Number
        1. Iraq Country Code = 011+ 964 + Phone Number
        2. Afghanistan Country Code = 011+ 93 + Phone Number.
        3. Iraq Example: 01196417781805
        4. Afghanistan Example: 011937088057302
    3. Enter the phone number you wish to reach "CONNECT TO"
      1. If calling the United States enter the Area Code + Phone Number.
      2. If calling International destination enter Country Code + City Code
        1. United States Example: 866-953-TRUE
        2. International Example: 011 + City Code + Phone Number
  3. Can my Family use my account from the United States to call me?
    1. For Access from the United States dial 888-430-6474 English
    2. For Access from the United States dial 888-430-6475 Spanish
      1. Next make sure you are calling from a number you wish to register. You can register your Home Phone, Cell Phone etc...
      2. Enter the PIN number located on the back of you FREE OFFER.
      3. Listen for your account balance and press 1 to make a call.
      4. For International Destination enter your Country Code + City Code + Phone Number.
      5. If calling within the United States enter Area Code + Phone Number
  4. How do I Recharge my Account?
    1. From the Main Menu select the link labeled "BILLING"
    2. Next select the link labeled "Add Billing Information"
    3. Enter your personal information.
    4. Select Save Billing Information
    5. Next select amount you wish to recharge from the Drop Down Window
    6. Select Recharge using this card.
      1. Note: Auto recharge using this card button will automatically recharge your account once it has reached a preset dollar amount. This option will provide you hassle free service without interruptions.
  5. What is Billing History?
    1. Billing history allows you to view all recharges you have submitted.
      1. Additional Info Provided Includes: Date Stamp, Day Stamp, Time Stamp, Amount Pre-Recharged & Amount Post Recharge.
  6. What is my Profile?
    1. Here is where you can view your PIN number.
    2. Change you Password.
    3. Edit your Name & Email address.
  7. Can I access my True Minutes Account from other countries around the world?
    1. You can access your True Minutes account from anywhere you have internet connection.
  8. Can I make Calls from other countries?
    1. You can place calls to and from any country to any country online.
  9. How do I calculate my Rate per Minute?
    1. By visiting:
      1. http://www.longdistanceprepaidcallingcards.com/calling_card_rates.php
      2. Next select the drop down Arrow and choose True Minutes.
      3. Then select from the blue alphabet the letter corresponding to your "YOUR NUMBER"
      4. Search for the country you wish to be called at.
        1. Note: If you are connecting to a Cell phone make sure to view the rate for cell phone calls in your country of choice. All calls to cell phones are charged at a slightly higher rate per minute.
      5. Next select the country you wish to call "CONNECT TO"
        1. Note: If you calling the United States select the (U) in the blue alphabet and scroll down to USA.
        2. Note: If you are connecting to a Cell phone make sure to view the rate for cell phone calls in your country of choice. All calls to cell phones are charged at a slightly higher rate per minute.
      6. Now add the rate per minute for each call and you will have your new combined rate per minute.
      7. Next divide the dollar amount you wish to recharge by your new combined rate per minute for the total amount of minutes you will receive.
        1. Example: “YOU’RE NUMBER” AFGHANITAN LAND LINE RATE PER MINUTE .28 CENTS PER MINUTE.
        2. Example: “CONNECT TO” USA LAND LINE RATE PER MINUTE .045 CENTS PER MINUTE.
        3. Example: Now add .28 cents + .045 cents = 32.5 cents per minute.
        4. Example: Recharge Amount $20 / 32.5 cents per minute = 61 minute.
  10. I am having troubles connecting my calls?
    1. Email us at and one of our customer service representatives will contact as soon as possible. Make sure to include a call back number, your name and the best time to call you.
    2. Please provide us a brief explanation of your problem.
    3. Make sure to provide your PIN Number.
    4. USA Toll Free Customer Service Number: 1-866-953-TRUE (8783).

No Fees     No Expiration     1 Minute Rounding     Share Account with Family Member in the USA     Auto Recharge Feature

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